New app LaundryView allows students to monitor laundry rooms across campus
Published: Tuesday, September 17, 2013
Updated: Tuesday, September 17, 2013 01:09
Laundry is something every student at the University of New Hampshire does regularly. Thanks to a new online application, laundry time on campus may have gotten a little bit easier.
The housing department promised a laundry application last semester, and it delivered on this promise over the summer with the installation of LaundryView. The system is offered through Mat-Grey, and has been licensed through Blackboard.
As stated on the company website, “LaundryView is an Internet application that allows you to monitor the status of washers and dryers in connected laundry rooms through a Web browser.”
With the implementation of LaundryView, students will no longer have to head down to the laundry room only to find that there are no washers available.
LaundryView allows students to check, via their computers or smartphones, which washers and dryers are currently open, how long they have been open and when the ones in use will become available.
In addition, the app supplies a helpful laundry tip each day, such as “to remove oil-based stains, use heavy-duty detergent and wash in hot water.”
It also records statistics regarding the most popular times to do laundry, and weekends seem to be the busiest. The weekly statistics reveal that most dorm residents wash their clothes between Friday and Monday morning.
Recent transfer student, junior David Ywoskus, seemed thrilled about the new application, indicating that it is easy to use and that he hasn’t found any glitches.
“Everyone in my dorm does their laundry around the same time, so it helps knowing when I can do my laundry and which machines are available,” Ywoskus said.
After surveying around 100 UNH dorm residents, it was found that only 11 percent had heard of this application. When informed of LaundryView, most agreed it sounded like a useful tool.
Shawn Kretchmar, the information technology manager at the Department of Housing, revealed the total cost.
“For the installation cost, it was approximately $30,000, or approximately $4 per housing resident,” Kretchmar said.
Because the application just launched, Kretchmar is unaware as to how many students use LaundryView. When Kretchmar was asked about whether he thinks this online application will be worth the effort, he seemed confident of the tool.
“From a customer service perspective, it has been a positive change,” Kretchmar said. “Not only can students see if a laundry machine is available without having to travel to the laundry room, [but] housing maintenance staff can log in to LaundryView and see if a laundry machine is out of service.”
Kretchmar welcomes the efficiency that the application offers the maintenance staff.
“This has allowed us to be much more proactive in the repair of the machine and to address it immediately, whereas in prior years we reacted after we were informed by the laundry user that the machine was out of service or broken,” Kretchmar said.
Although this application is beneficial in many ways, some students believe that the university could have invested in more important things.
“I can walk down the hallway and see the same thing as this application,” junior Katelyn Monroe said.
The UNH is one of many colleges to install LaundryView. It is installed in over 2,500 laundry rooms across the country. For more information or to use this new application, visit http://www.laundryview.com/lvs.php.